Deadly hours for bicyclists on area roadways: 6, 10 p.m.

Bicycling deaths are generally highest in the evening, between 6 p.m. and 7 p.m. and 10 and 11 p.m., according to CHP data. Six deaths occurred in those hours last year.

Pedestrian deaths also were most common in the evening, with the highest number (7) between 6 p.m. and 7 p.m., the CHP data shows.

Last year, 17 bicyclists and 49 pedestrians were killed on Orange County roadways.

The number of injuries and deaths typically rise at night due to poor visibility, impaired motorists, and a drop in the number of pedestrians and cyclists who are out and about, according to David Levinson, professor of civil and transportation engineering at the University of Minnesota in Minneapolis.

Fewer pedestrians and cyclists, he explains, increases the danger for those who remain due to something called the “safety in numbers” effect.

“The more bikes (or pedestrians) you see as a driver, the more alert you are for others,” Levinson said in an email.

Indeed, a series of studies over more than a decade have suggested that increasing the number of pedestrians and cyclists out and about could make the roads safer.

You can read the most widely cited study of this effect here.

We have our own report on Safety in Numbers for Pedestrians coming out shortly. It is unclear whether safety in numbers operates temporally as well as spatially. (i.e. all the research I have see (and we have done) has been a spatial effect (crash rates per pedestrian or bicyclist declines in locations with more pedestrians and bicyclists), one imagines that it operates by time of day (and seasonally) as well, but that is harder to establish).

Elements of Access: Jam Today, Jam Tomorrow

"I'm sure I'll take you with pleasure!" the Queen said. "Two pence a week, and jam every other day." Alice couldn't help laughing, as she said, "I don't want you to hire me – and I don't care for jam." "It's very good jam," said the Queen. "Well, I don't want any to-day, at any rate." "You couldn't have it if you did want it," the Queen said. "The rule is, jam to-morrow and jam yesterday – but never jam to-day." "It must come sometimes to 'jam to-day'," Alice objected. "No, it can't," said the Queen. "It's jam every other day: to-day isn't any other day, you know." "I don't understand you," said Alice. "It's dreadfully confusing!" Lewis Carroll's (1871)  Through the Looking Glass and What Alice Found There
“I’m sure I’ll take you with pleasure!” the Queen said. “Two pence a week, and jam every other day.”
Alice couldn’t help laughing, as she said, “I don’t want you to hire me – and I don’t care for jam.”
“It’s very good jam,” said the Queen.
“Well, I don’t want any to-day, at any rate.”
“You couldn’t have it if you did want it,” the Queen said. “The rule is, jam to-morrow and jam yesterday – but never jam to-day.”
“It must come sometimes to ‘jam to-day’,” Alice objected.
“No, it can’t,” said the Queen. “It’s jam every other day: to-day isn’t any other day, you know.”
“I don’t understand you,” said Alice. “It’s dreadfully confusing!”
Lewis Carroll’s (1871) Through the Looking Glass and What Alice Found There
Elements of Access: Transport Planning for Engineers, Transport Engineering for Planners. By David M. Levinson, Wes Marshall, Kay Axhausen.
Elements of Access: Transport Planning for Engineers, Transport Engineering for Planners. By David M. Levinson, Wes Marshall, Kay Axhausen.

Density of traffic (k) is the measure of the vehicles per length of roadway. The letter k is used because it comes from the German word koncentration. When you are the only car on the road, the density of traffic is low. When there are lots of cars on the road, the density is high. The density of traffic indicates the Level of Service, which is a grade that traffic engineers apply to roads, and ranges from A to F . Just like your college transcript, from the driver’s point-of-view A is better than F.

The maximum density, called “jam density”, occurs when vehicles will line up end to end, and none can move until the car in front moves. If cars were on average 5 meters long, and literally “bumper-to-bumper”, there could be 200 cars per kilometer per lane. In practice cars are longer, and they are only figuratively bumper-to-bumper, so jam density is more like 200 cars per mile per lane or 125 cars per km per lane. But as the saying goes, “Your Mileage May Vary”, and this result depends on many factors. At jam density, traffic does not flow.

The road as an Ecosystem in the 21st Century

Today in the Tech World, there is discussion of “platforms” and “ecosystems”. When we hear talk about Apple vs. Google, it is as much about the Apple ecosystem, particularly that around iOS, the operating system for the iPhone, vs. Android OS. The Operating Systems enable both device-based and cloud-based software services. I can buy apps that work in either eco-system, but not both (without purchasing twice). I can buy peripherals that work on one or the other, but generally not both. This mobile telephone ecosystem logic follows and is much larger than the previous decades’ PC operating system ecosystems.

Roads are a different form of economic ecosystem, and perhaps the original one. There is the ecosystem for building roads, and there is an ecosystem for those using roads. Carriers as well as private vehicles are the users. But they have a set of roadside services (energy (hay, gasoline), shelter (inns (hello Jesus), motels, and hotels), and sustenance (food)) as well as many others that are less frequently used (tollbooths, money changing, black smithing, wheel wright, vehicle repair, and so on) that are configured a particular way for users of the road ecosystem.

While the types of vehicles using roads, as well as the materials with which they are made has changed over time, the platform of the road as a place on which to hang a series of road-serving businesses is long-standing, and unlikely to disappear even as roads change with the next technological shift in vehicles.

Without roads (dirt, gravel, block, rail, asphalt, or concrete), there would not be much economy. Certainly off-road vehicles and their passengers and drivers of various kinds would still require services, but the much higher cost of travel would significantly reduce the total economic impact. Secondary economic impacts on things like manufacturing, agriculture, and non-transportation services which do depend on transportation thus depend on this eco-system as well.

There is a fascinating series of books by John Jakle and colleagues describing the emergence of the first order 20th Century Road Ecosystem: Fast Food, Motels, Gas Stations, and so on. What happens in the 21st Century with Vehicle Electrification and Automation?

We can certainly speculate that charging stations ultimately replace gas stations. Even more, vehicles may be charged in motion from the roadway.

Food production and delivery may also change in ways that are difficult to foresee. We can speculate that with automated vehicles, food may come to us in motion, rather than us stopping at the side of the road. While this synchronization, resembling the in-air refueling of Air Force One, seems far out, with full information and automated drivers, it may be quite trivial. This may or may not be a net improvement in food quality.

Why stay at a hotel when your car can move you forward in space and time while you sleep?

How else will the Road Ecosystem Change in the 21st Century?

Frontiers, or Values as Instruments

There is no larger North American metro area colder than Minneapolis- St. Paul that is larger than Minneapolis- St. Paul. We are on the size-cold frontier. But the same might be said for Edmonton, Alberta and Barrow, Alaska, as well as Mexico City.

On the brawn-brain frontier, Stanford ranks highly, no university with smarter students has a better football team. Cal-Tech might say the same. As might Ohio State in 2015.

Combining different things into a single metric is inherently arbitrary. Economics likes to monetize everything, so instead of noise, we have monetized noise externality, which is directly comparable with monetized time, monetized crash death, and monetized air pollution.

In the end this is sometimes useful, especially at the margins. We have to decide how to spend limited money to reduce pollution vs. increase safety vs. reduce travel time. But this is also problematic, especially when dealing with wholes.

People don’t think that way. And people don’t think that way because nature doesn’t reduce to a single metric. No amount of nitrogen in the air could offset too little oxygen (while 100% oxygen would kill you, so something needs to dilute it). We are advised to have a balanced diet. Some things are inherently un-substitutable, and therein lies a conundrum for comparing alternatives.

To oppose something, you just say you value X and Y, (transportation and the environment), but some aspect of the environment is irreplaceably special, so you can’t have your transportation project. And it is special, and strictly speaking it is not perfectly replaceable. Facts are on your side. Unfortunately the idea of “utility” is strictly theoretical, and not something people actually possess in their society of mind.

Arguments about projects and policies are usually over unstated values not facts. And if the arguments were good faith, people would clearly state their values, agree on the facts, and then some democratic process would resolve the values and achieve compromise, side payments, and so on. People would go home, a decision would be reached, and we could move on with the next thing.

Instead the arguers corrupt truth and self-select facts to achieve rhetorical aims, without consideration of the longer term consequences of devaluing what objectivity actually does exist in the world (it sometimes goes by the name of ‘science’) and destroying trust in the democratic process in general.

We individually assume that we want to achieve the best trade-off for ourselves (the most house in the best climate) subject to budget constraints. Certainly economists assume that.  I can have a smaller house in California or a larger one in Minnesota. California has (or at least had) a better climate than Minnesota.

Society “wants” the same thing, except society doesn’t “want” anything. The simple illustration demonstrates convergence to a single preference is not guaranteed.

  • Alice Likes Blue over Green over Red
  • Bob Likes Green over Red over Blue
  • Chuck likes Red over Blue over Green

From which logic tells us:

  • Two people like Blue over Green
  • Two people like Green over Red
  • Two people like Red over Blue.

So Blue is preferred to Green is preferred to Red is preferred to Blue. Ergo, society does not have  well-defined preferences. I will argue people are individually just as irrational, since our minds are themselves just a bunch  of individually networked neurons. Sometimes I like Blue, sometimes green, and it may be entirely unpredictable by an observer. Some people are sufficiently self-aware to identify their own contradictions (Walt Whitman for instance said: “Do I contradict myself? Very well, then I contradict myself, I am large, I contain multitudes.”) Most people are oblivious to this fact, others in mere denial if not self-denial.

And if people don’t know what they want individually, how can society? We devolve into deferring to the most confident sounding, the brashest, the blow-hardiest, the strongest, the wealthiest, to avoid being eaten by the lion.

Strong opinions, weakly held” is a strategy to address this. Yet if someone changes their opinion, they are criticized as a flip-flopper, and are assumed to be easier to roll in the future. Keynes had the best response: “When my information changes, I alter my conclusions. What do you do, sir?” Institutions in particular fall prey to the infallibility doctrine, that if they admit one of their decisions was wrong, any of them might be.

We try to operate at the frontier in production space in economics, anything else is an inferior solution.  Why be not as smart and not as strong (good at American Football) as another university? And if we are not on the frontier (football skills vs. IQ) we thought we wanted to be on, redefine terms of the argument (maybe we educate more students or are more equitable, maybe our city is Windier than any larger city instead of Colder). But we need to be flexible in our thinking and pliable in out goals to have the nimbleness to identify our competitive advantage.

In short, our values are arbitrary, we believe them so as to make ourselves superior in some dimension or set of dimensions, so we can feel good about ourselves and have high status in some clique (which presumably has evolutionary payoff). We convince ourselves that one particular value trade-off is what we actually care about, and internalize this belief so we can better convince others. My final quote is Upton Sinclair ““It is difficult to get a man to understand something, when his salary depends on his not understanding it.””

What is the capacity of I-94?

I recently wrote about the Capacity of the Green Line, demonstrating a huge amount of underutilization under both reasonable and unreasonable assumptions.

I thought I should do the same for I-94 in Minneapolis and St. Paul. Of course a freeway and an LRT are different things, so the kinds of assumptions and the available data differ.

  • 1800 vehicles per hour per lane (today, 2 second headways) vs. (with automation, 1 second headways) 3600 vehicles per hour per lane.
  • 4  (12-ft) lanes today vs. 8 (narrower, 6-ft) lanes with automation
  • 4 passengers per vehicles max vs. 1.5 passengers per vehicle today.
  • 4 lanes in each direction, 2 directions

We also need to figure out the average length of trip, which is a bit less obvious.

Current two-way Average Daily Traffic on I-94 on the peak section (near Riverside) is about 164,000: The number of entering trips (based on sum of Eastbound entering vehicles at on-ramps between and including Hennepin Avenue (Minneapolis) and Dale Street (St. Paul) is 161,000 [A distance of about 9 miles or 14 km]). The average number of Eastbound through trips in the Lowry Tunnel is about 87,000.

Entering flows on I-94 from Lowry Tunnel to Dale Street (and final flows in St. Paul)
Entering flows on I-94 from Lowry Tunnel to Dale Street (and final flows in St. Paul)

Average length is vehicle miles traveled divided by number of trips. If we have an average flow of 80,000 vehicles in each direction for 9 miles, this is 720,000 vehicle miles traveled in each direction for this long section. The number of entering trips from Lowry Tunnel to Dale Street (eastbound) (inclusive) is about 240,000. This implies the average vehicle which uses I-94 between the cities uses the facility for 3 miles (5 km). Obviously this is an approximation, but it is probably not too far off. There are 16 entrances over 9 interchanges over this span. Some have parts a, b, and c, and in the sequence (Exit 231 to Exit 240, inclusive). Note Exit 232 (LaSalle?) is missing. So we will go with 9 exits, or 1 mile between exits, and an average trip of 3 exits). The table shows some capacities. This assumes 4 lanes throughout, which is also not strictly true.

Automated and Unconstrained Today’s Flow  Constrained




Vehicles per Hour per Lane




Vehicles per Day per Lane




Person Capacity per Vehicle




Numbered Exits








Average Trip Length (in Exits)












In a world of automated vehicles, if everyone made short (1 exit) trips, in fully loaded (4 persons) per car, fully utilized over 24 hours per day, I-94 could carry about 50 million people per day over this stretch.  In contrast, today it carries about 720,000 people. [If we evaluate the Green Line as 2 lanes and I-94 traffic per lane, I-94 produces more person trips per lane than the Green Line]. If we were to constrain it further, so it only operated 10 hours per day (recognizing people travel only during certain hours), it would carry fewer people than it does. This is just a thought experiment to get some magnitudes. But clearly we have a lot of potential capacity in the years ahead as automated vehicle technology becomes mainstream, if we manage our roadspace and our vehicles more carefully. This argues against capacity expansion.

Elements of Access: Transport Planning for Engineers, Transport Engineering for Planners. By David M. Levinson, Wes Marshall, Kay Axhausen.
Elements of Access: Transport Planning for Engineers, Transport Engineering for Planners. By David M. Levinson, Wes Marshall, Kay Axhausen.

We conclude that Car Culture remains dominant. The number of people using I-94 on a given weekday is about 20 times larger than the number of people using the Green Line.

A $1 billion transit investment is rounding error for the change in traffic count on the parallel highway (comparing entering vehicles between Lowry and Dale for October 2014 (244,103) and October 2013 (244,712) – average weekday traffic ). Overall trends are mostly flat, with a slight uptick in vehicle miles traveled in 2014 nationally, but the core cities (Minneapolis, St. Paul) added population faster than they added jobs last year (I believe, I don’t think the data is solid on this), so average trip lengths should otherwise have dropped slightly in the cities, independent of national trends.

Also a caution, University Avenue may be different, but the data on changes in traffic counts before and after the Green Line opening is not publicly available as far as I know.

Transit investments like the Green Line LRT serve transit users, highway investments like I-94 serve highway users, they are completely different markets and, this data suggests that at this point in history,  barely substitutes. Congestion reduction should not be a selling point for transit investments, just as reducing crowding on trains or buses is not a valid selling point of highways.


The data comes from the Minnesota Traffic Observatory and the Minnesota Department of  Transportation from their DataExtract program. All analysis is the responsibility of the author.

Cross-posted at


When forecasting the future of travel demand, we have two possible outcomes, compared to the present. People may either:

  • Travel more, or
  • Travel less

(There is an infinitesimally small possibility they travel exactly the same amount, so we will ignore that). Of course they may travel more in some places or at some times or by some modes, and less for others, so we need to distinguish between micro and macro-outcomes. That depends on changes in a variety of inputs: In travel demand forecasting we have a variety of dimensions of travel we try to model:

  • Who:
  • When: Schedule
  • Why: Purpose
  • Where: Destination
  • How: Mode, Route

If people in the future behave exactly the same as people today, and their demographics are similar, the built environment is similar, and policies are similar, and there are more of them, the travel demand model would produce roughly the same amount of travel per person, and more in the aggregate.

But that is a big “If”.  This travel demand model does not capture behavioral changes, market changes, or technology changes, for starters.

First, technology may change. A model built before a new class of modes became available cannot accurately forecast their use. For instance commercial ride sharing (“transportation network companies”, e.g. Lyft, Uber) might look like taxi, but in most US markets, taxi is so seldom used it is excluded from the model for lack of data. But it differs from taxi not only in fare (lower), but also response time (faster), whether you are sharing a ride with another party (perhaps: LyftLine, UberPool), quality of vehicle (nicer?), friendliness of driver (sociable?) and many other dimensions. That is an easy problem to identify, it is already here. Now, from a regional perspective, it may still be small enough to ignore, but who can say that will remain true in the 20 or 30 time frame of official forecasts.

Car sharing and autonomous vehicles are among the other technology shifts that are both possible and unforecasted.

Willingness to share vehicles is a behavioral question for which we have no answer about its likelihood. One of the purposes of money is to buy better services. Most people think riding separately is preferred to riding in a shared vehicle, but this is as much a social norm as a law of nature.

Willingness to travel farther when the vehicle is autonomous is something we can only guess at (theory suggests if we don’t have to exert effort in driving, we may be willing to be mobile for longer times (and distances)).

In theory we could model the supply side effects of an autonomous fleet in terms of road capacity, but we will have a mixed human-robot fleet for decades. In practice this seems quite difficult. Harder still is modeling the presence of vehicles, the response time of shared vehicles, the range of electric vehicles, distance to walk to car-sharing, and the like. Not that it cannot be done, but it cannot be done with confidence. These are a mix of technology, market, and behavioral problems which are likely to become relevant over the timeframe of forecasts.

A plausible strategy given uncertainty is to look at scenarios in addition to expected values. Instead of making the deterministic forecast that in 20 years the line will have 40,000 passengers or 100,000 AADT, consider what it will be like under a variety of different assumptions. Bureaucrats don’t like uncertainty, which is why the rules are written the way they are. Politicians will choose whatever value in the range of numbers suits their rhetorical purpose. But the public should not be mislead by the false confidence associated with forecasts of expected values given without ranges and caveats — forecasts that have historically been quite poor.

Sadly, people follow whoever expresses the most confidence, not whoever is the most accurate or honest or thoughtful. That is an evolutionary biological outcome to avoid  paralysis when the lion is actually chasing you: follow either whoever quickly decides to hold ground with spears or runs  the farthest the fastest, but don’t stand around contemplating the decision. But with new transportation investment, nothing is actually urgent.



Dispirited – A review of Sprit Airlines

dis·pir·it·ed  (dĭ-spĭr′ĭ-tĭd) adj. — Affected or marked by low spirits; dejected.

I recently flew Spirit to save money for my project and the University of Minnesota, and as an experiment with an airline I had not previously flown.

The most important thing to note about Spirit is that it is much less expensive than Delta.

The next most important thing to note is that the planes are the same.

The third thing to note is the chairs are like folding metal chairs, with a minimal amount of padding, bolted to the floor (I exaggerate, not much).

The fourth thing to note is the pricing structure “nickels and dimes” you. They charge for carry-ons beyond the size of a personal item (purse, laptop bag, small backpack). (In exchange, you do get to Board earlier in Zone 1, so there is more space and you are not competing with smaller personal items.) They charge for drinks in addition to snacks on-board. They charge to print out a boarding pass at the gate agent rather than at home. They charge more for a bag if you didn’t prepay. All of these things are good for us collectively, they encourage travelers to think about their behaviors and reduce costs in the system. They may bite you if you are not careful.

The flight from MSP to DTW was on-time. We landed in a  thunderstorm in Detroit, so the airport kept ground crews from going out to greet the plane and guide it into the gate, leaving us on the plane for nearly 30 minutes extra. I can’t wait for automated airplane ground traffic control.

The return flight was delayed four and a half hours, supposedly due to crew scheduling (so they said over the PA system). (Sorry New Orleans and New York passengers whose flights were actually cancelled, the latter supposedly due to weather).

First it was delayed from 3:07 to 4:49, then to 6:44, then to 7:24 then to 7:32 then to 7:55 then to 7:57. Our gate was moved from D11 to D14 to D11, but I assume this was just part of the Spirit physical fitness program, just like when the Apple Watch reminds you to stand every hour.

We did eventually make a flight approach to MSP, but a few hundred feet off the ground, the pilot suddenly aborted the landing and veered upwards. After a few minutes a flight attendant informed us that Ground Control mandated that to avoid something on the ground. I guess it’s better than a collision. The question is if what they told us was true, or instead the pilot did something stupid, like approach the taxiway instead of the runway. We circled round and did land on the same runway about 10 minutes later, so whatever it was went away. This happens to the large carriers from time to time. Delta nearly killed me at LaGuardia one flight, aborting two landings in a row due to heavy wind.

The downside of a small airline with a small fleet and a small network is that it is more vulnerable if things happen which disrupt service (weather, mechanical issues, labor issues). There is less slack in the system and less redundancy. We were not informed the cause of the delay in writing. The day of the flight they were the second most delayed airline in the world according to FlightAware, with 32% of their flights delayed (and 13% cancelled) – ranked 8th in the world. Detroit at the time was only 8%, Minneapolis was at 7%.

As one of the cancelled passengers shouted “Spirit Sucks”. Another said “you get what you paid for”. Running an airline is hard. Running a profitable airline is even harder. (Just wait for the next downturn, they may look high and mighty now, but every downtown in the past has wiped out accumulated profits from the intervening expansion.) Spirit appears to be profitable.

They gave me a $7.00 meal voucher for the delay, so I bought most of a tuna sandwich (airport prices). They also credit me $50 towards my next Spirit flight. Sadly I don’t think there will be one.

Aerodynamics and the location of first class

Have you ever flown in a commercial airplane and noticed that first class seats are wider than peasant class, and there are fewer of them in a row? Of course you have. Have you noticed they are always in the front of the plane? This too is obvious, even if you never thought about it. Why are they in the front of the plane? Not so the occupants will die sooner in the case of nose-dive.

In airplanes, the front of the plane is narrower than the middle of the place because of aerodynamics.

I posit these are not unrelated. With less width at the front, airlines would have to either make the seats narrower or have fewer of them per row. But since seats are discrete, and there is a minimum width (even if it doesn’t feel like it), they go with fewer seats. But the plane isn’t so much narrower that you lose exactly one or two seat. Instead you lose part of a seat and can make the other seats wider. And if you make the seats wider, you can charge more. Hence first class is in front of the plane.

First class was one of many logics copied by airlines from the railroads. On trains, my impression (though I am not sure this is a universal rule) is first class is usually on the front or back end of the train (since trains are more easily reversible than planes), though aerodynamics has less to do with it than a reduction in the number of passengers walking through the cabin. On ships, the first class equivalent or staterooms will tend to be above the waterline, so that passengers have a better view, and prices will tend to rise with elevation, and probably towards the front and back.

I feel Comcastic

Today I feel Comcastic, I cancelled my Comcast service, a few days after CenturyLink Fiber Optic was installed in my house at half the monthly rate for 40 Mbps (vs. Comcast Boost which is about 50 Mbps – a difference usually without a distinction, since you share the Comcast network with your neighbors, while you have a line from your house to the office on Fiber). You may recall my experiences of Comcast trying to bill me for a modem I owned. You may recall your own experiences with that hidebound organization.

Well, the lesson for monopolists in contestable markets,  once customers actually have choice, then they flee. Previous choices, DSL, just didn’t cut it, giving Comcast a monopoly on high-speed internet in my local area. There were other substitutes, like 4g wireless, but that is still limited.  Now Fiber does cut it so to speak.

By leaving Comcast, I do lose the Basic Basic Tier of Cable (over the air, religious channels, shopping channels, CNN, and Music Choice). This loss is undoubtedly tragic. To be honest, my children are completely unaware of the existence of over-the-air television and shocked by interrupting commercials. They only know Netflix, YouTube, and our home library.

Comcast even managed to worsen the television-watching experience. They cut that back from High-Def to Standard-Def months ago, degrading our service by introducing new boxes.  I only took TV because Internet + TV was cheaper than Internet alone.

When I called them, they tried to offer me better rates. They really should just do that for all their customers all the time, that might actually create loyalty. I shouldn’t have to negotiate like a used car or a mattress (yes you can negotiate mattresses).

I have AppleTV (v2), and with it Netflix and some of the free services that are available on the AppleTV box. Sadly many of the services require pre-authorization from your cable company, so those are dead to me – and have been given my previous Basic-Basic Cable. Others annoy simply by requiring online registering (I am looking at you Crackle) – a useless nuisance which Apple should fix with a central registry. Others are subscription-based, which is in principle fine, in practice clunky. Also sadly, Netflix search is broken on the older Apple TVs. I assume the newest version has this fixed, but why should they support old boxes? It’s not like I’m a paying customer or anything (oh, I am?).

CenturyLink does not offer its TV service in my area yet. I may test that if it ever comes available. The other downside is that my house is wired for Coax, not internet, so it may be a pain to put in the appropriate internet cabling for CenturyLink’s TV – which isn’t wireless.

The other nuisance is that the Fiber Optic  Box comes into my house, and is connected directly to their WiFi, but since this is on the East Side (near the Telephone Pole), the WiFi is very weak on the West Side of the house. A WiFi booster helps, but this is suboptimal.

Simply having the burden of Comcast oppressing me is a relief and joy. May Century Link have better customer service than Comcast, and may USI come to my neighborhood too.